Transparent Policies for Your Peace of Mind
At HolidaysXTC, we understand that travel plans can change unexpectedly. This Refund and Cancellation Policy outlines the terms under which cancellations and refunds are processed for bookings made through our website holidaysxtc.com or our customer service line.
All cancellations are subject to the rules and restrictions imposed by the airline, hotel, or travel service provider associated with your booking. Each fare type and service provider has its own cancellation rules, and these rules are clearly communicated at the time of booking.
To request a cancellation, please contact our customer service team at +1-844-603-8778 or email support@holidaysxtc.com. We will review your request and process it according to the applicable policy.
Cancellation fees may apply and are determined by:
Some fares are completely non-refundable, while others may allow cancellation with a fee. Please review your fare rules carefully before booking.
If your ticket is refundable, you may be eligible for a refund minus applicable cancellation fees and HolidaysXTC service charges. Refunds are processed to the original payment method used at the time of booking.
Non-refundable tickets are not eligible for cash refunds. However, depending on the airline's policy, you may receive a travel credit or voucher that can be used for future travel within a specified time period. Travel credits are typically subject to fare differences and additional fees.
If you have already used part of your ticket (such as the outbound flight), the value of the unused portion may not be fully refundable. The refund amount, if any, will be calculated based on the airline's fare rules.
Once a refund request is approved:
You will receive a confirmation email once the refund is processed from our end.
HolidaysXTC charges service fees for booking, customer support, and processing services. These fees are clearly disclosed at the time of booking and are non-refundable under all circumstances, including cancellations, no-shows, and schedule changes.
If you fail to show up for your flight or service without prior notification or cancellation, the entire ticket value may be forfeited. No refunds or credits will be issued for no-shows. We strongly recommend contacting us immediately at +1-844-603-8778 if you cannot make your scheduled travel.
If an airline cancels or significantly changes your flight schedule, you may be entitled to:
HolidaysXTC will assist you in coordinating with the airline to obtain the appropriate compensation. However, our service fees remain non-refundable.
In cases of involuntary cancellations due to:
Refunds will be processed according to the airline's policies and applicable laws. HolidaysXTC will assist in facilitating the process but cannot guarantee specific outcomes.
We strongly recommend purchasing travel insurance to protect against unforeseen circumstances. Travel insurance can provide coverage for:
HolidaysXTC is not responsible for any losses that could have been covered by travel insurance.
If you wish to change your travel dates instead of canceling, please refer to our Date Change page for details. Date change fees and fare differences may apply based on the airline's policy.
Group bookings (typically 10 or more passengers) are subject to special cancellation and refund policies, which will be communicated at the time of booking. Group cancellations may incur higher fees than individual bookings.
Vacation packages that include flights, hotels, and other components may have different cancellation rules for each component. Cancellation of one element may not result in a full refund of the package cost. Please review the package terms carefully.
If you wish to dispute a charge, please contact us first at +1-844-603-8778 before initiating a chargeback with your credit card company. Most disputes can be resolved quickly through direct communication.
Initiating a chargeback without prior contact may result in additional fees and complications, including the cancellation of your booking.
To request a cancellation or refund, please follow these steps:
Refunds, when applicable, will be issued to the original payment method used at the time of booking. We do not issue refunds via different payment methods (e.g., we cannot refund a credit card payment as a check or wire transfer).
HolidaysXTC reserves the right to modify this Refund and Cancellation Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. The policy in effect at the time of your booking will apply to your refund or cancellation request.
For any questions or assistance with cancellations and refunds, please contact us:
All cancellation and refund policies are subject to the terms and conditions of the airline, hotel, or travel service provider. HolidaysXTC acts only as an intermediary and our ability to process refunds depends on the policies of these providers. Refund amounts and processing times may vary.
Our customer service team is available 24/7 to assist you
📞 +1-844-603-8778